Our pet stylists pamper your dog or cat with love, care, and personal attention. In addition, your pet will be supervised by our expert pet care team members at all times, you can rest assured that your pet is in good hands.
To encourage regular grooming (which keeps your pet healthy and happy!), when you book your next appointment upon checkout, you will receive $3 off the following visit!
Grooming Cancellation Policy
Cancellations
Please call at least 24 hours prior to your appointment to cancel or reschedule.
Your pet spa appointment is a reservation for services and for the individualized attention we provide each pet. We can only take a limited number of appointments each day. A missed appointment is a loss of income to a small business and our groomers.
No-Shows
If an appointment is missed without a 24 hour notification, a $25.00 “No Show”/ “Late Cancellation” Fee will be charged and a deposit of 1⁄2 the grooming cost may be required to reschedule a future appointment.
Late Arrivals
We are only able to perform the grooming services for your pet in the time allotted for your scheduled appointment.
If you arrive more than 15 minutes late to your scheduled appointment, we may not be able to perform your scheduled grooming services and you may need to reschedule your appointment so that we can stay on schedule with our other clients. If time allows, an additional fee may apply in order to complete a full groom.
